Transparency Log
This policy explains which cookies we use, why we need them, and how you can control them. We believe a clean website is as important as a clean space—everything should work as expected, with no hidden grime.
ESSAYUAL NOTE
Our cookie usage is designed to remember your service preferences (like your last selected cleaning type in the booking form) and improve site performance. No tracking for advertising. No selling data. Simple as that.
Learn how to manage settings →We categorize cookies based on their function, not their marketing potential. Our goal is to remember your session, not your behavior.
These are non-negotiable. They keep the site working—like remembering your position in a multi-step booking form or ensuring the 'Request Ticket' button doesn't break when you click it. They are set the moment you land on any page.
Example: Session ID for security, CSRF token for form protection.
These remember your choices to make your next visit smoother. For example, if you filter for 'Commercial' cleaning on our Services page, we'll remember that selection so you don't have to re-select it on your next visit. This is purely for your convenience.
Example: Service category preference, contact form field caching.
We use anonymized, aggregate data to understand which parts of our site are most useful. This helps us fix broken links faster and prioritize features that our clients in Şişli and Levent actually use. We cannot identify you from this data.
Example: Page load speed, popular service page visits, button click counts (anonymous).
In practice, cookie usage isn't abstract—it directly impacts your experience when you need a clean space fast.
You revisit our site on a Thursday to confirm next week's office clean. Without functional cookies, you'd have to re-enter the 'Levent Office' filter. With them, you see your scheduled service immediately.
You're on a tight deadline. Our performance cookies help us see that users often miss the '24h Emergency' page link. We fix it, so you find us faster next time—and your landlord's deadline is met.
We do not use cookies for advertising or to build personal profiles. Your visit to dustawayx.cc is not linked to your browsing history on other sites. This is a legal and technical requirement for our business in Türkiye.
You are in control. You can accept or reject our Functional and Performance cookies at any time using our cookie banner (which reappears if you clear your browser data). You can also disable cookies entirely in your browser settings, though this may affect your ability to use the booking form.
Full functionality, including saved service preferences.
Only essential security and functionality cookies are active.
Clear cookies or set exceptions in Chrome, Firefox, Safari, or Edge settings.
For specific questions about our cookie policy or data handling:
DPO Email: [email protected]
Phone: +90 212 909 16 96
Address: Merkez Mah. No:21, Şişli, İstanbul, Türkiye
We aim to respond to data inquiries within 2 working days, Mon-Fri, 9:00-18:00.
Block all cookies via browser.
Booking form may reset.
Mitigation:Complete form in one session.
Accept all cookies.
Anonymous analytics collected.
Mitigation:Data is aggregated and anonymous.
We use none.
Limited external features.
Mitigation:Core site is self-contained and secure.
You can change anytime.
Must re-set after clearing browser.
Mitigation:Policy is clear; we remind you on return.
A PRACTICAL EXAMPLE
It’s Thursday afternoon in Kadıköy. The landlord’s email is clear: a professional deep clean receipt is needed by Monday. The client needs a fast, reliable service.
They open dustawayx.cc. Our functional cookie notes their preference for 'Residential' service, pre-selecting it on the booking form. The essential session cookie keeps their information secure as they upload a floor plan. The performance cookie helps us see that users from the mobile app are 20% more likely to call, so we move the phone number higher on the page.
They get a ticket within 2 hours. The clean happens on Saturday. On Monday, they have the invoice for accounting. The cookies that helped them navigate the site efficiently are deleted by their browser when the session ends. The transaction is complete.
